Carnoustie Medical Group
Parkview Primary Care Centre
Open Monday to Friday 8am - 6pm
Patients receive the best care when they work in partnership with doctors. The General Medical Council has published What to expect from your doctor: a guide for patients explaining how you can help to create a partnership with your doctor. Following the guide should help you get the most out of your time with your doctor.
To make an appointment with a doctor or nurse, please phone the practice on 01241 859888. Please note we are unable to process appointment requests received via email or the online form.
Patient requests for home visits are always a high priority for action. Patients are asked to request a home visit before 10.00am where possible, in order for doctors to plan their day.
All requests for a home visit will be triaged (clinically assessed) by the duty doctor, no matter what time a patient or carer telephones the practice. Please be able to give a contact telephone number, preferably a landline, for the doctor's return telephone call.
A home visit is appropriate for any patient who is confined to their home for medical reasons only, otherwise they will be asked to attend the surgery to be seen.
You can find out more about how our appointment system works in our practice leaflet How to make an appointment at Carnoustie Medical Group and in this video:
Note that sometimes seeing a doctor may not be necessary - for example, Nurse Practitioners can advise and prescribe for many common ailments and injuries. Further information is available about the practice nurses & nursing services.
View the latest dates and times when the surgery is closed for holidays and protected learning days.
We have a Surgery Pod, located at the back of the waiting room, which allows you to perform simple checks at your own convenience. The Surgery Pod can be used to:
The information is entered into your medical notes and is therefore available to the doctor or nurse during your appointment. Find out more in our video:
We make available a range of Patient Advice Leaflets on subjects including making appointments with the practice, self certificate forms, local self help groups, physiotherapy services, and more. There is also a selection of leaflets for overseas visitors.
You can now inform us of a change in your personal details (e.g. a new address, phone number or surname) by completing our online form to update your details. Due to the rising cost of postage we are aiming to increase our contact with patients by email and/or SMS to your mobile phone, and you can also provide us with these details via the form. Further information is available in our news announcement.
The NHS provides most healthcare and healthcare services free of charge to UK residents, but there are some exceptions. Find out about private fees we charge.
Please do not ask your doctor for a medical report to support your claim/appeal for welfare benefits as we will not be able to supply this free of charge.
Please contact Job Centre Plus or the Appeals Service, stating clearly your reasons for believing that a medical report is necessary.
If Job Centre Plus or the Appeals Service consider that further medical evidence is necessary to support your claim or appeal, they will seek it. They will then be responsible for paying any fee to the doctor providing the report.
You can find information on in-hours and out-of-hours emergency dental care in Tayside on the NHS website.
Our social media policy explains our approach to the use of Facebook and other social media platforms.
Although we aim to provide the highest standard of service possible we may not get it right all the time and there may be occasions when you wish to express dissatisfaction. You can find out more about our procedures for comments and complaints.