To make an appointment with a Doctor or Nurse you can use the following methods:

  • In person at the reception desk
  • By telephone on 01241 859888 (we do get cancellations at short notice, so it's always worth checking)
  • Using our automated booking service - just phone 01241 859888
  • Online using Online Patient Services - to register please print and complete our registration form or ask for one at reception. Note a limited number of appointments will be available for online booking, and a minimum of one week in advance.

Please note we are unable to process appointment requests received via email or online forms.

You can read more about consultations and how to get the best out of your appointment, as well as our location.

For medical advice when the surgery is closed telephone NHS 24 on 111. Find out more about NHS 24 and emergency dental care. Call 999 in a medical emergency - when someone is seriously ill or injured and their life is at risk.

Types of Appointment

Same Day Appointments

You will be asked the nature of your problem. This is so the admin staff can signpost you to the most appropriate person. Many issues can be dealt with by our Nurse Practitioners.

If it is something that the Doctor can only deal with then you will be asked if the matter could be dealt with by telephone or do you require to see a Doctor?

When all our appointments have been used for that day the admin staff will ask you if it is something that needs dealt with urgently. This will then be passed to the EMERGENCY Doctor who will assess if you require to be seen that day. If you do, you will be asked to attend the Practice and will be seen by one of the GPs OR if it appropriate, by a Nurse Practitioner. If you are asked to attend - you may have to wait a while before being seen BUT you will be seen that day.

Extended Hours

These very early morning appointments (0645-0800 hrs) are predominantly for patients who work and cannot attend during normal working hours. There is an approximate waiting time of 1 week.

Automated Booking

You can check, book or cancel an appointment via the telephone at your convenience (anytime of the day or night). The availability of these appointments vary due to demand but we strive to have some appointments available each week.

Telephone Appointments

Many appointments can be dealt with over the phone unless an examination is required.

Routine Appointments with a GP

We endeavour to see patients as quickly as possible but be aware that the national waiting time for a routine matter is approximately 3 weeks.

Future Bookings

Due to the unacceptably high number of patients failing to attend appointments we have reduced our future booking of appointments to 1 week ahead.

Vision Online Appointments - from 19 February 2018

You will be able to book, check and cancel appointments via the internet at your convenience (anytime of the day or night). Please print and complete our registration form or ask for one at reception.

Home Visits

Patient requests for home visits are always a high priority for action. Patients are asked to request a home visit before 10.00am where possible, in order for doctors to plan their day.

All requests for a home visit will be triaged (clinically assessed) by the duty doctor, no matter what time a patient or carer telephones the practice. Please be able to give a contact telephone number, preferably a landline, for the doctor's return telephone call.

A home visit is appropriate for any patient who is confined to their home for medical reasons only, otherwise they will be asked to attend the surgery to be seen.

Surgery Pod

Photo of the surgery pod

Remember to use the Surgery Pod to check your height, weight, blood pressure and lifestyle questions. You don't need an appointment - just pop in during opening hours (8am-6pm). Find out more about the Surgery Pod.

More About the Appointments System

You can find out more about how our appointment system works in our practice leaflet How to make an appointment at Carnoustie Medical Group.

Photo of two of our nurses

Opening Hours

The practice is open 8am to 6pm, Monday to Friday.

We participate in the public holiday closure timetable as agreed by NHS Tayside for General Practice. Clinical services and requirements for advice during all out of hours periods are covered by NHS 24 on 111.

Nurse Practitioner Appointments

Why wait to see a Doctor when our Nurse Practitioners can manage and prescribe for common illnesses? They include:

  • Skin conditions & infections
  • Sprains, injuries & muscle strains
  • Ear, nose & throat problems
  • Indigestion, constipation & diarrhoea
  • Respiratory problems (flu, asthma, chest problems)
  • Urinary problems (male & female)
  • Sexual health advice & contraception
  • Feminine complaints & infections
  • Eye infections

Health Information

To complement the non-emergency NHS 24 phone service, NHS Inform provide general health information, including advice on tests, treatments, illnesses, injuries, healthy living, support and health rights. You can phone NHS Inform on 0800 22 44 88 or use the webchat option on the NHS Inform website.

NHS Inform

Touch-screen Check-in

Instead of waiting in a queue at reception desk to check-in, why not use the touch-screen (housed in the main entrance). It's simple to use and lets the Doctor/Nurse know you are waiting to be seen.

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