111: the NHS non-emergency number

If you are ill when Carnoustie Medical Group is closed and you can't wait until the Practice re-opens, you can call NHS 24 on 111

It's fast, easy and free from both mobiles and landline phones. You will speak to a highly trained adviser, supported by healthcare professionals.

Call 999 in a medical emergency - when someone is seriously ill or injured and their life is at risk.

NHS 24 Explained

NHS 24 operates an out-of-hours phone service providing help if your GP surgery is closed and you are too ill to wait until it re-opens.

During the call you will be asked about your location and your reason for contacting the service. This will be used to direct your call to a suitable health professional, such as a nurse, pharmacist or dental nurse. They will talk to you about your symptoms and tell you what care they think you need. They might suggest that you treat yourself at home, that you see a doctor or another health professional or, in some cases, they might call an ambulance for you.

Not sure who to turn to?

The "Know who to turn to" website has been produced to help you get the right medical assistance when you're ill, injured or have a long term condition. Going directly to the person with the appropriate skills is important. This can help you to a speedier recovery and makes sure all NHS services are run efficiently.

Opening Hours

The practice is open 8am to 6pm, Monday to Friday.

We participate in the public holiday closure timetable as agreed by NHS Tayside for General Practice. Clinical services and requirements for advice during all out of hours periods are covered by NHS 24 on 111.

Health Information

To complement the NHS 24 phone service, NHS Inform provide general health information, including advice on tests, treatments, illnesses, injuries, healthy living, support and health rights. You can phone NHS Inform on 0800 22 44 88 or use the webchat option on the NHS Inform website.

NHS Inform

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