eConsult can be accessed via our website on your computer, mobile or tablet device. You can get help or advice from your GP online and receive a response within 48 hours (excluding weekends).
You can access the system from 6am on Monday morning until 6pm on Friday evening, so it's handy if you find it difficult to phone between 8am and 6pm.
After a patient submits an online consultation, the practice reviews the request and decides on the most appropriate care. Examples of what this might be include:
Watch this video about how eConsult works:
You can order your repeat prescriptions via Online Patient Services. Not registered? Please print and complete our registration form or ask for one at reception.Order repeats
The doctor may prescribe medicines that do not appear on your repeat list. These may be short courses for a limited time period or medicines which your doctor wishes you to try before deciding whether to continue in the longer term.
In such cases it may be possible to request further supplies but you may be asked to make an appointment with the doctor before a prescription is issued. This is to ensure that the medicine is still appropriate for you to continue taking.
You can request these medicines through the usual repeat prescription channels and we will contact you if necessary, or you can eConsult.
Update your personal details (e.g. a new address, phone number or surname), or to provide us with additional details (e.g. an email address or mobile number), via our online form.Start now