Patient Representative Group (PRG)

What is the Patient Representative Group?

The Carnoustie Medical Group Patient Representative Group (PRG) was formed in 2006.

The PRG is a group of active patient volunteers who work in partnership with the doctors, nursing and administration staff to offer the patients’ perspective on the services provided in the practice.

What does the group do?

  • We aim to improve communications between the practice and the patients
  • We strive to improve the services you receive when attending the surgery
  • We aim to assist patients to take more responsibility for their own healthcare and develop self-help projects to meet the needs of fellow patients
  • We aim to bring a sense of partnership between practice staff and patients
  • We provide practical support to help implement change
  • We aim to ensure that the practice puts its patients and improving health at the heart of everything it does

Patients are welcome to attend PRG meetings. Note that it is not a forum for complaints, these should be addressed to the Practice Manager.

Minutes of Meetings

Below are minutes from meetings of the PRG:

Older archived PRG minutes are also available.

Getting Involved

If you are interested in supporting and guiding the practice from the patient's point of view or if you would simply like to find out more, please contact the Chair of the PRG by email tay.ppgcarnoustiemg@nhs.scot or write to the group or Wendi Lees, Practice Manager, at the practice.

Further Information

Further information about Patient Participation Groups, including their history and what they do, is available in the publication What is a Patient Participation Group: A Brief Guide. Further information is also available from the National Association for Patient Participation (N.A.P.P.), the UK wide umbrella body for patient-led groups in general practice.

PRG Contact Details

Carnoustie Patient Representative Group
Parkview Primary Care Centre
Barry Road
Carnoustie
DD7 7RB
Email: tay.ppgcarnoustiemg@nhs.scot

What Patient Participation Groups do and what patient participation is...

Patients who are

Active in taking

Responsibility for their health and work as a

Team with their practice to ensure that patients are well

Informed about health matters which affect the

Community,

Individual patients and the

Practice, to raise

Awareness of wider issues in the NHS, including the use of

Technology. PRGs are

Involved and can have influence in improving the quality of care.

Objectives are to improve the patient experience in primary care in the

NHS

Source: National Association for Patient Participation (N.A.P.P)