Helpline for those who do not have family or community support

A helpline has been set up to provide essential assistance to those who do not have a network of support, but who are at high risk if they contract coronavirus (COVID-19).

The helpline is for anyone who:

  • cannot get online
  • is over 70
  • disabled
  • requires the support of mental health services
  • is pregnant
  • receives a flu jab for health reasons

The service offers help to people in these categories who do not have family or existing community support.

The helpline – 0800 111 4000 – operates during core working hours of Monday to Friday, 9am to 5pm, while plans are developed to extend it to operate for a longer period each day.

Callers from Carnoustie will be automatically connected to Angus Council who will support them to access the service they need, such as:

  • essential food and medication
  • links to local social work services for vulnerable children or adults
  • emotional support
  • contact with local volunteer groups

For more information please see the Scottish Government news announcements at and

Posted: 17 April 2020

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